Features and service level
ServerMania's published terms for this server:
- Network downtime credited at 5% of the monthly fee for each hour, up
to 80%
- 50GB of Acronis cloud backup included
- Linux, Proxmox and VMware ESXi at no charge; Windows Server costs
extra
- Control panels: Plesk from +$15/mo, cPanel/WHM from +$55/mo
- Six usable IPv4 addresses in all for +$16/mo
- A 10Gbps port for +$10/mo, or 1Gbps unmetered for +$120/mo
- Longer billing terms save 5% (quarterly) up to 20% (three
years)
- Support around the clock by ticket, email, phone and live chat;
ServerMania states a 15-minute response to technical requests, which its
SLA does not guarantee
Datacenter
Hosted in ServerMania's Vancouver data center at 555 West Hastings
Street, downtown, opened in 2023.
- SOC 1 Type 2, SOC 2 Type 2, ISO 27001 and PCI DSS certified
- Carrier neutral, with five network providers
- N+1 UPS and cooling
